![]() If you are not sure which email address you used, try using any other email addresses you may have used in the past. Double-check that the email address is correct and that it is the one associated with your Shopify account.It can take a little bit of time for the password reset email to arrive in your inbox, so waiting at least a few minutes after requesting the password reset email and checking your inbox again will be a good idea.Sometimes, things like password reset emails can end up in places like your spam folder, so checking to see if the email is there will be the best first step to take. Check your spam/junk/promotional folders in your email account.If you are unable to receive a password reset email after checking out the instructions for doing so here, then there are a few things to double-check: I understand that you are trying to reset the password for your Shopify account, but are experiencing difficulty doing so as you are not receiving the password reset link. Hi for reaching out here - welcome to the Shopify Community.
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